Privacy

Your work is saved on your Mac.

Your projects, instructions, images, and past edits are stored on your computer. We keep only the details needed for your purchase, license, support messages, and—if you add TikTok scheduling—your connected TikTok accounts, scheduled posts, and results.

What is sent from your Mac

When Studio checks your license, it sends a public security key, your Mac’s name, operating system, chip type, and app version. We do not collect your Mac’s serial number. Cloudflare shares your general country so we can show the right price. Your photos and posts are sent to us only when you choose to schedule them for TikTok. Support messages are sent only when you press Send. You can check or remove screenshots first.

When you ask for help

A support report includes what you wrote, screenshots you selected, basic app and Mac details, and the related license and installation. We do not automatically attach your projects, company names, file locations, logs, license key, or TikTok sign-in details.

How long we keep it

Support screenshots are deleted 90 days after a report is resolved, or sooner if an administrator deletes them. Report text stays until deleted. Files used for a scheduled TikTok post are removed after publishing. Purchase and license records are kept when needed for security, accounting, disputes, or the law.

Your choices

You can download or delete your work in the app. Email [email protected] for questions or requests about information held by us.

Last updated: 20 August 2026.